Privacy policy.

At Balmain Balm, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.balminbalm.au or purchase our products.

1. Information We Collect

  • Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.

  • Payment Information: We use secure payment processors and do not store your credit card information. Payment details are collected and processed securely by [insert payment processor name].

  • Browsing Information: We may collect non-personal information about your interaction with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

  • Order Processing: We use your information to process and fulfill your orders, including shipping and customer service.

  • Communication: We may send you order confirmations, updates, and promotional emails if you opt in to receive them. You can unsubscribe at any time.

  • Improvement of Services: We analyze collected data to enhance our website and product offerings.

3. Sharing Your Information

  • Third Parties: We may share your information with trusted third parties involved in processing your order, such as shipping companies and payment processors.

  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests.

4. Cookies and Tracking Technologies

  • Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our site.

5. Data Security

  • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

  • You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at balmainbalm@outlook.com.

7. Children’s Privacy

  • Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of any such information, we will take steps to delete it.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date.

9. Contact Us

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    • balmainbalm@outlook.com